Nuevos planteamientos para integrar aspectos emocionales en la evaluación heurística de las soluciones digitales

  1. Lasa Erle, Ganix 1
  2. Aranburu Zabalo, Erik 1
  3. Mazmela Etxabe, Maitane 1
  4. Justel Lozano, Daniel 1
  5. Reguera Bakhache, Daniel 1
  1. 1 Universidad de Mondragón/Mondragon Unibertsitatea
    info

    Universidad de Mondragón/Mondragon Unibertsitatea

    Mondragón, España

    ROR https://ror.org/00wvqgd19

Book:
Comunicaciones presentadas al XXII Congreso Internacional de Ingeniería de Proyectos: celebrado en Madrid del 11 al 13 de julio de 2018

Publisher: Asociación Española de Ingeniería de Proyectos (AEIPRO)

ISBN: 978-84-09-05132-8

Year of publication: 2018

Congress: CIDIP. Congreso Internacional de Ingeniería de Proyectos (22. 2018. Madrid)

Type: Conference paper

Abstract

The appearance of new technologies such as Eye-tracking are enabling to collect humancomputer interaction related data that until now was unknown. There are alternatives with a larger baggage in the field and require fewer resources, such as the heuristic evaluation. This method of evaluation has traditionally been limited to analysing basic aspects related to the interaction or usability. The appearance of new aspects such as the user experience or psychological needs make it necessary to reformulate the current approach of this evaluation method. This paper presents a first approximation of the new heuristic evaluation for the new digital environments. It describes the origin and development of the new approach that includes aspects of a more human and emotional nature. At the same time, communication allows establishing the basis to define a new framework for the heuristic evaluation for the near future.