L'evolució del conflicte de tasca, el conflicte de relació i el conflicte de procés en equips virtuals: el paper de l'entrenament

  1. Martínez Moreno, Edurne
  2. Zornoza Abad, Ana
Revista:
Anuari de psicologia de la Societat Valenciana de Psicologia

ISSN: 1135-1268

Any de publicació: 2010

Volum: 13

Número: 1-2

Pàgines: 225-241

Tipus: Article

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Altres publicacions en: Anuari de psicologia de la Societat Valenciana de Psicologia

Resum

L’objectiu d’aquest treball és estudiar els efectes de l’entrenament autoguiat en la percepció dels equips del conflicte de tasca, del conflicte de relació i del conflicte de procés, al llarg de tres sessions i en un context virtual. Per això es va fer un estudi de laboratori en el qual cinquanta-dos equips de comunicació sincrònica a través d’ordinador van treballar durant tres sessions: vint-i-set d’ells foren assignats a la condició experimental, en la qual van rebre un entrenament autoguiat, i la resta d’equips van ser assignats a la condició de control. Els resultats d’ANCOVA (anàlisi de covariància) de mesures repetides mostren que l’entrenament, junt amb l’experiència adquirida pels membres dels equips durant les diferents sessions de treball, fa que es perceba menor conflicte de relació una vegada controlada la familiaritat dels membres de l’equip. Els nostres resultats també mostren que no hi ha diferències significatives entre els equips entrenats i els equips de control, en la percepció del conflicte de tasca i del conflicte de procés.

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